Here are the
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1, Our Email Address:
2, when you order please tell me your phone number for shipping needs .(this is very important )
if you need customize the dress color and size ,please note me your color and size as below:
*Shoulder to Shoulder (measured from the back)_______inch/cm
*Hollow to Floor(without shoes)__________inch/cm
*Your Height ( From your head to your foot without shoes )__________(important)
*your high heels height : __________inch/cm
3, How to Order*:
Step1: click on "Add to Cart"
Step 2: choose check out
Step 3: fill your Standard size or Custom size,to make perfect fit,we suggest fill your custom size,please read "How to Measure"
Step 4: Check Out,and write your detail shipping information including shipping phone no.
4, Delivery time:
Rush order: within 15 days, please add $30.00,
Total time: 22-32 days
Processing time: 15-22 business days
Shipping Time: 7-10 business days
5, Shipping: by UPS or DHL,and so on
6, Payment: Paypal
7,Customers Need To Know :
All of the dresses are not "on the shelf".We strongly recommend you to select "Custom Made" to ensure the dress will fit you when it arrives. Our tailors will craft each dress to order even for a standard size .
8. Return Policy:
1. Because each dress is hand-made, there will be at most a 5% difference between the product picture and the product you receive. ,if you request 100% same as the picture ,please don t make payment. i am sorry for it.
2,We will accept returns if dresses have quality problems, wrong delivery time, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us, or you do no not love it after you received it and some other reasons for it .We refuse return the items without any quality problems
3. If you find the Dress is in wrong color or measurements, please send us clear pictures within 3 working days since you receive the dress. You can return and refund after our confirmation;
4. If there is obvious quality problem with the dress, such as large dirt, broken or defects surface, please send us clear pictures within 2 working days since you receive the dress. We can solve this thing together .
5,Since computer screens have chromatic aberration ,especially between CRT screen and LCD screen,we can not guarantee that the color of our products will be exactly the same with the photos you see. And the same color but different fabric must has chromatic aberration, so if you asked us to return money back just because chromatic aberration, we will not accept.
6, if you return it .please see it
1). You must contact us within 2 days (48 hours) from the reception of your dress(es). Please state the problem of the received goods and the reason for the return.
2). Item(s) must be returned in its original condition with no signs of wear, tear, or odors.
3). Return shipping charges will be the buyer’s responsibility. It is buyer’s responsibility to pay for the shipping fee of sending back and exchange.
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